Frequently asked questions
Everything you need to know before booking a demo.
Is there a long-term contract?
No. Veladent runs month to month with no long-term contract required, and you can upgrade or change plans at any time.
Is onboarding included?
Yes. Guided onboarding is included with every plan, and Professional and Enterprise plans include priority onboarding support.
Is Veladent HIPAA compliant?
Yes. Veladent is fully HIPAA compliant and uses advanced encryption to safeguard patient data and practice information.
How long does it take to get up and running?
Most practices see productivity gains within the first 30 days. Our team runs a complimentary workflow assessment up front so your setup matches how your practice actually operates.
What kind of support do you offer?
Every plan includes support, with 24/7 coverage and 98% of issues resolved within 2 hours. Professional and Enterprise plans get priority queues and a dedicated success contact.
Can Veladent handle multiple locations?
Yes. The Enterprise plan is built for multi-location clinics and DSOs, with centralized reporting and location-level management.
Ready to modernize your practice?
Book a demo and see how Veladent brings scheduling, charting, imaging, and billing into one place.